How to Order

• By Phone: 0871 995 1867
  Lines are open 9.00am till 5.00pm Monday to Friday.
  
  Please have the following information ready: Page Number, Product Description, Size, Colour, Price, Your Name, Your Address, Delivery Address (if different), Credit / Debit Card Details (including card number with Security No, issue number (Switch only) and expiry date).
  
  
• By Post
  Complete and send the order form. Click HERE to download the form. If you require further order forms, please call the number above. Please write your cheque guarantee card number on the reverse of any cheques.
  
  
• By Fax
  Send a fax with all the above information to Sheffield Wednesday direct on 0114 221 2350.
  
  
• By Email
  Send an email with all the above information to mailorder@swfc.co.uk
  
  
• Online
  Log on to the official Owls online megastore at www.swfc.co.uk

Special Offers

• Team Card members will receive points credited back onto their account. Season ticket holders get 10% of purchase value, members get 5%.

Catalogue Reproduction

• The reproduction of colours and designs in this site are as accurate as photographic and printing process will allow. However, there may be some slight variances on certain lines with regard to colour and style.

Conditions of Sale

• The prices quoted in this publication are correct at the time of print. We reserve the right however, to alter the prices up or down, if required by changes in VAT regulations or other circumstances beyond our control. The correct price will be shown on the delivery note / invoice.

Shirt Printing

• Please note, that once a shirt has been printed with a name or number it cannot be exchanged unless the shirt is deemed faulty. We are unable to provide a refund or exchange if that player leaves the club or changes his squad number whilst still at Sheffield Wednesday Football Club.

Delivery Times

• We aim to dispatch all orders within 7 working days (subject to stock availability). Please allow 14 days for UK destinations and 21 days for all the other destinations. It is always our intention to process all orders in the shortest possible time we cannot however, guarantee a specific delivery date. Deliveries made to business addresses are entirely at your own risk.

Stock Availability

• We make every effort to ensure that all items featured are available. Occasionally however, sales of some items will exceed expectations and we may temporarily be out of stock or even sold out earlier than anticipated. In this instance we may send an alternative item for your approval. If the item is expected back into stock, we will place your order on the system to ensure it is dispatched as soon as the item next becomes available.

Customer Service Guarantee

• If for any reason you are unhappy with your purchase you can return it within 7 days of receipt for a full refund or exchange. Please note items returned should be unworn and unused and proof of purchase will be required. We are unable to offer refunds or exchanges on the following lines. DVDs, Jewellery, Petwear and Underwear. All items must be returned in good condition. We reserve the right to refuse a refund or exchange if the item has been damaged, tampered with, incorrectly washed or subjected to more than reasonable wear and tear. This does not effect your statutory rights.

Our Aim

• It is our objective to provide excellence in customer service at all times. If you have any comments regarding any aspect of our Retail Operations then please do not hesitate to contact us at the following address: Peter Pridmore, Head of Retail, Sheffield Wednesday Football Club, Hillsborough, Penistone Road, Sheffield, S6 1SW.

Post & Packing Rates

• Special Next Day Delivery UK only £10.00 order value £0.00 to £999.99
  
  
• UK delivery £1.50 order value £0.00 to £4.99
  UK delivery £4.00 order value £5.00 to £39.99
  UK delivery £6.00 order value £40.00 to £999.99
  
  
• Europe delivery £7.00 order value £0.00 to £39.99
  Europe delivery £10.00 order value £40.00 to £999.99
  
  
• Rest of World Delivery £12.00 order value £0.00 to 39.99
  Rest of World Delivery £15.00 order value £40.00 to £999.99
  
  

Size Guide

• Within our clothing range sizes can be determined a number of different ways. Please use the sizing guide below to determine what size requirements you have. Please note that as our ranges come from a number of different suppliers there may be some variation. The chart is intended for you to use as a general guide only.
• Juniors
  

  Size	Chest (")	Waist (")	Age (approx)
  JXS	22/24	22	5/6
  JS	24/26	24	7/8
  JM	26/28	26	9/10
  JL	30/32	28	11/12
  JXL	32/34	30	12/30

• Mens
  

  Size	Chest (")	Waist (")
  S	34/36	32
  M	38/40	34
  L	42/44	36
  XL	46/48	38
  XXL	50/52	40
  XXXL	54/56	42
  XXXXL	58/60	44

• Ladies
  

  Size	Chest (")	Waist (")
  8	34/36	32
  10	38/40	34
  12	42/44	36
  14	46/48	38
  16	50/52	40
  18	54/56	42