Welcome to the official Sheffield Wednesday online shop.
This is the one-stop shop for all your Sheffield Wednesday needs. You can buy Season
Tickets, match tickets, Memberships or choose from a huge range of merchandise all
from the comfort of your own home or office.
We recommend that you login at the beginning as this will ensure that you receive
any relevant concessions or access to the correct products, tickets or events. Members
and Season ticket holders can locate their Client ID on the reverse of their Wednesday
Card. If you do not know your Client ID then please email clientid@swfc.co.uk
with your full name and postcode and we will confirm your details.
Need help with placing your order?
If you need help with your online transaction at any stage please call 0871 995
1867 Option 1 (Mon – Sat 10am – 5pm) or email mailorder@swfc.co.uk.
Tracking the progress of an existing order?
Email us at mailorder@swfc.co.uk for information on your order or any queries.
Disabled access required?
If you have any disabled access requirements please contact our Disabled Liaison
Officer Liz Higginbottom by visiting main reception at Hillsborough Stadium or calling
0871 995 1867 on weekdays after 1pm.
Problem with the online shop?
If you find something that doesn’t seem to be working or something that isn’t making
sense we’d be really grateful if you could email onlineshop@swfc.co.uk
with your feedback to enable us to fix the problems and make the process even better
for everyone.
Friends and Family
If you frequently buy tickets for more than one person you can activate, create
or add other accounts to your Friends and Family list, this will simplify your booking
process, you’ll notice that we ask for the date of birth on each account this allows
the system to automatically match each individual to the correct concession and
ensure that you never pay more than you should.
Concession Tickets
Some concessions that aren’t generally age related (for example our Sheffield Children’s
Hospital Community Tickets) need to be validated and activated by a member of our
team before you can access relevant discounts online, please visit the Owls Megastore
or emails your proof of eligibility to verification@swfc.co.uk. You
can see which forms of ID are acceptable on our FAQ.
Please note that under-13 and under-8 concession prices are only available to child/junior
members. These ticket categories must be purchased in advance and are not available
on the turnstiles.
Please note that 'Community' concession prices are only available to 'Community'
members. These ticket categories must be purchased in advance and are not available
on the turnstiles. Community membership is only available to Students / Forces /
Government Apprenticeships / People claiming Working Tax Credit / People claiming
Jobseekers Allowance and People claiming Income Support.
Communication Preferences
From time to time we’d like to keep you updated with new offers at the Club or other
events at Hillsborough, we can keep you updated by email, SMS, traditional post
or occasionally the odd phone call, we want to ensure that you stay in control of
what you receive so you can update your preferences at any time in the Media Preferences
section on the My Account page, you can also update your address, password or view
your recent transaction history under the My Account page. Further information on
our Privacy Policy is available here.
Payment
We accept the following methods of payment online:
Contact
Sheffield Wednesday FC
Hillsborough Stadium
Leppings Lane
Sheffield
S6 1SW
Owls Megastore Opening Times:
Monday, Wednesday & Friday: 9am to 5pm
Tuesday & Thursday: 10am to 5pm
Non-match Saturdays: 9am to 4pm
Match Saturday: 9am to 3pm and 45 minutes after game
Night matches: 9am/10am until kick off
Telephone
Main Switchboard: 0871 995 1867
Owls Superstore - Option 1
Ticket Office (information only) - Option 2
Corporate Sales, Hospitality & Sponsorship - Option 3
Conferencing - Option 4
Events - Option 5
Lottery - Option 6
Football in the Community - Option 7
Membership - Option 8
Ticket Booking line: 0871 900 1867